Privacy Policy
Effective Date:03/01/2026
Last Updated: 03/24/2026
PACS Independent Living (“PACS,” “we,” “our,” or “us”) is committed to maintaining the confidentiality, integrity, and security of personal information entrusted to us. This Privacy Policy establishes the standards and practices governing the collection, use, storage, disclosure, and protection of personal information obtained through our website, programs, and service delivery operations.
PACS Independent Living collects personal information necessary to provide housing, supportive services, and case management. Such information may include, but is not limited to, an individual’s name, contact information, demographic data, date of birth, emergency contact information, and program eligibility documentation. Information may be collected directly from individuals, through application materials, intake processes, service interactions, or authorized third parties. In addition, PACS may collect certain non-personal information through its website, including IP addresses, browser types, device identifiers, and usage data for purposes of system administration and service improvement.
All personal information collected by PACS Independent Living is used solely for legitimate organizational purposes, including determining eligibility for services, delivering housing and supportive programming, maintaining case records, communicating with participants and stakeholders, complying with funding and regulatory requirements, and improving organizational effectiveness. Information is processed in a manner consistent with applicable federal, state, and local laws, as well as funding agency requirements and contractual obligations.
PACS Independent Living does not sell, rent, or otherwise commercially distribute personal information. Disclosure of personal information is limited to circumstances in which it is necessary to carry out program operations, including sharing with authorized service providers, partner agencies, or contractors who are bound by confidentiality obligations. Information may also be disclosed when required by law, court order, audit, or regulatory review, or when necessary to protect the safety, rights, or welfare of program participants, staff, or the public.
PACS Independent Living enters into data sharing arrangements with partner organizations, funders, and service providers as necessary to coordinate care, deliver services, and meet reporting obligations. All such data sharing is governed by formal agreements, memoranda of understanding, or contractual provisions that require recipients to maintain the confidentiality and security of personal information. These agreements restrict the use of shared information to authorized purposes only, prohibit unauthorized disclosure, and require compliance with all applicable privacy laws and funding requirements. Partner organizations are required to implement appropriate safeguards and may be subject to monitoring, audit, or review to ensure compliance with these standards.
PACS Independent Living maintains strict confidentiality protocols regarding participant records. Access to personal information is restricted to authorized personnel who require such access to perform their official duties. All staff, contractors, and partners are expected to adhere to confidentiality standards and may be subject to training, background checks, and formal agreements to ensure compliance with privacy obligations.
Reasonable administrative, technical, and physical safeguards are implemented to protect personal information against unauthorized access, loss, misuse, or disclosure. These safeguards include, but are not limited to, secure data storage systems, access controls, password protection, and internal policies governing data handling and retention. While PACS strives to protect all information in its possession, no data transmission or storage system can be guaranteed to be completely secure.
PACS Independent Living retains personal information only for as long as necessary to fulfill programmatic, legal, and regulatory requirements. Retention periods are determined based on funding guidelines, applicable laws, and organizational policies. When information is no longer required, it is securely disposed of in accordance with established data destruction procedures.
Individuals may have certain rights regarding their personal information, including the right to request access to records, request corrections to inaccurate information, or inquire about how their information is used, subject to applicable legal and programmatic limitations. Requests for access or correction must be submitted in writing and will be addressed in accordance with organizational policies and legal requirements.
The PACS Independent Living website may utilize cookies or similar technologies to enhance functionality and analyze user engagement. Users may adjust their browser settings to manage or disable cookies; however, doing so may affect certain features of the website.
PACS Independent Living is not responsible for the privacy practices of third-party websites that may be linked through its website or materials. Users are encouraged to review the privacy policies of external sites independently.
Participation in PACS Independent Living programs may require the collection, use, and limited sharing of personal information as described in this Privacy Policy. By applying for or participating in services, individuals acknowledge and consent to the collection and use of their information for program administration, service delivery, and compliance purposes. Where required, PACS will obtain written consent or authorization for the release of specific information to designated third parties. Participants may revoke consent for certain disclosures in writing, subject to legal, contractual, or programmatic limitations that may affect continued participation or service eligibility.
This Privacy Policy may be updated periodically to reflect changes in legal requirements, funding conditions, or organizational practices. Updates will be posted with a revised “Last Updated” date and will become effective upon publication.
Questions regarding this Privacy Policy, requests for access to personal information, or concerns regarding data privacy practices should be directed to:
PACS Independent Living
6901A N 9th Ave
Pensacola, FL 32504
Email: info@pacsliving.com
Phone: 855-425-7227